made me sell a product they offer
Customer Service Representative I Interview Questions
294 customer service representative i interview questions shared by candidates
When you graduate from college, what do you plan on doing with your degree?
What's your biggest weakness?
If you had a problem and didn't know what to do, how would you go about finding a solution?
Describe 3 elements of your personality that make you a good fit for Customer Service
The most unexpected question was "Tell me about a time you had to show someone how to use a smartphone app and how did you walk them through it?" Also, "This job requires many applications. How would you be able to multitask? By clicking applications?"
Nothing, basic questions...asked how did you diffuse a situation without speaking??
Share an experience that you had to deal with an irate customer and how you remedied it?
What do I know about the position
what would you do if you couldn't find a solution to a borrowers problem?
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