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Customer Service Sales Representative Interview Questions
633 customer service sales representative interview questions shared by candidates
I did not hear from anyone and never got the chance to answer any questions.
What type of customer service experience do you have?
Tell me about a time you had a customer asking for a manager but there was no manager available and no floor support. How did you handle that?
Tell me a time where you had to use critical thinking on the job?
On a scale of 1 to 10 rate yourself for your ability to build relationships.
They asked what was an example of a situation where you went above and beyond to assist a client.
Star method questions, an autobiographical slide show discussing personal and professional accomplishments is required, then a role playing game- that was a mess.
Was there ever a time where you had to deal with a customer that was angry with you and how did you handle it?
Why did you dislike about your previous position
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