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128,256 customer services interview questions shared by candidates

The simulation was 4 different calls and the system provided multiple choice responses to how to address the call. And it provided you with the policy on how to address the concern. The most difficult part for me was when they gave this table with various codes and you had to answer the questions with a limited amount of time.
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Customer Service Representative

Interviewed at Blue Cross Blue Shield Global Solutions

3.4★
Feb 23, 2017

The simulation was 4 different calls and the system provided multiple choice responses to how to address the call. And it provided you with the policy on how to address the concern. The most difficult part for me was when they gave this table with various codes and you had to answer the questions with a limited amount of time.

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