Can you deal with angry or belligerent customers over the phone?
Customer Services Interview Questions
128,268 customer services interview questions shared by candidates
Name a time you submitted an idea that was rejected or failed.
If you need help but don't want to bother your manager would you ask a co-worker or use internal resources?
Can you Work weekends
Common things about why going abroad, working period, salary expected ?
People like to populate their bank accounts with positive cash flows. Provide us with your particular passions in people skills.
1st stage the math test just PMR level. 2nd not much questions interviewer just wanted to know how can you handle the stress, coz working in contact center the stress level is very high (seriously). 3rd stage to see can you multitask.
Do you like to let steam out after a difficult phone call.
Tell me about a time when an employee asked you to do something unethical. Tell me about a time you received good customer service. Tell me about a time you received poor customer service. Tell me about a technical issue you recently resolved at home.
why did you decide to apply at our company when you have your own business?
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