Tell me about yourself, what do you like about customer service, explain a difficult situation and how you handled it, explain a situation where technology made things easeier to reach your goal in a previous job
Customer Services Manager Interview Questions
2,564 customer services manager interview questions shared by candidates
How would you handle an angry customer?
Where do you see yourself in 5 to 10 years if hired with our company?
"How would you delegate tasks?"
Barely any questions were asked as I was completely rushed.
What motivates you?
Why do you want to work here
What is more of a challenge to you- a difficult customer or a difficult employee?
Describe your management style.
Since I did the hiring I will talk about basic question I asked everyone... 1) I have many people for this one job, Why should I hire You? 2) If I asked your previous manager (or teacher for High school students) what was your best asset, what you they tell me? 3) followed immediately by If I asked this same person what do you need to improve on what would they say...(this answer carried a lot of weight and you would be surprised how they answer....
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