How many unplanned absentances are acceptable in a one year period ?
Customer Services Representative Interview Questions
76,682 customer services representative interview questions shared by candidates
Why do you want to work for VXI?
Name one of your biggest accomplishments
What is your availability?
How much customer experience did I have?
How would you handle a difficult customer?
In question 7 i was given a scenario where a video of a man saying: Hi there my name is John and i am hoping to save for a car in about a year and wanted to deposit a $20,000 check into my account. Can you help? then I to answer as if I were a teller .
What does empathy mean to you?
if I was able to multitask
Tell us about a difficult situation with a customer and how you resolved it.
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