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Customer Solutions Engineer Interview Questions

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23,811 customer solutions engineer interview questions shared by candidates

Tienes un proyecto que debe entregarse en dos semanas, pero al hablar con el equipo te comunican que lo que falta tomara un minimo de 4 semanas. ¿Que harias para no perder el proyecto o tener un conflicto con el cliente?
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Solutions Architect

Interviewed at Cognizant

3.6★
Dec 5, 2019

Tienes un proyecto que debe entregarse en dos semanas, pero al hablar con el equipo te comunican que lo que falta tomara un minimo de 4 semanas. ¿Que harias para no perder el proyecto o tener un conflicto con el cliente?

1. If a customer asks you to do something against the rules. What do you do and how you handle the situation? 2. A customer call and is frustrated because the application is taking long. What do you and how you handle the situation? 3. Talk about a time that you made a mistake, the impact and you solved the issue.
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Associate Customer Lending Solutions

Interviewed at NAB - National Australia Bank

3.7★
Nov 9, 2020

1. If a customer asks you to do something against the rules. What do you do and how you handle the situation? 2. A customer call and is frustrated because the application is taking long. What do you and how you handle the situation? 3. Talk about a time that you made a mistake, the impact and you solved the issue.

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