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Customer Support Interview Questions
14,060 customer support interview questions shared by candidates
basic questions on desktop and laptop
What would you say to a customer if you did not know the answer for them right away?
What's the one thing that I've done in the past to help someone out?
How do you interpret policies and procedures?
“When is it ever OK to be dishonest with customers or management?”
A customer is angered with your service, how do you manage to calm down him and explain the situation .
Do you have any previous experience with customer support?
Will you have a designated quiet workspace?
Several questions and wouldnt be able to disclose them here but practical approach to problem solving and how past experiences have shaped the career and behavioral attitude, is what is being questioned.
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