cv, previous experiences, what do you know about accenture and why do you want to work with Accenture.
Customer Support Interview Questions
14,066 customer support interview questions shared by candidates
Are you looking at other post-graduate opportunities?
A question regarding conflict with colleagues/in the workplace and how it was resolved
Quite a few role based questions like: Tell me about a time you had to deal with a difficult customer Tell me about a time you had a conflict with your coworker and how you resolved it
We did more of a mock customer calling trying to connect to wifi.
Situational questions that are relative to the job.
I did not find any of the questions to be unexpected, they do ask technical questions just to see your skill level and ability to troubleshoot. I thought it was interesting because they had a computer set up to show them what you would do to troubleshoot customers.
A challenging customer you've worked with. How did you maintain the relationship
How are you doing today?
How do you deal with an angry customer ?
Viewing 1651 - 1660 interview questions
See Interview Questions for Similar Jobs
Customer Care AssociateSupport TechnicianTravel AgentInside Sales RepresentativeCall Center AgentDirector Customer ServiceClient Relations SpecialistSupport ManagerCustomer ManagerRetail AssociateClient Success RepClient Success RepresentativeCustomer Service RepOffice AssistantNetwork TechnicianOffice ClerkOffice AdminOffice ReceptionistNew Business Development Manager