They asked me how I would handle a difficult customer while staying calm and professional.
Customer Support Interview Questions
14,067 customer support interview questions shared by candidates
The role is required to answer customers' questions all the time, it can be rather repetitive and boring. Will that work for me?
What is your goal for the next 5 years?
"Can you who the name of your manager at [Previous Company]?" "If I asked your previous manager how they would describe you, what would they say?" This question was brought forward for multiple previous positions
Q. What if the customer has received double the amount of his withdrawal?
tell me about your experiences
Typical "competency based", remember to make up absurd examples in the STAR format and they'll be happy; I used real life examples so they probably weren't as impressed as the people who apply for customer service and claim to have changed the CEO position in their previous roles.
How do you deal with difficult situations in a fast paced environment?
Approximately How many white cars are there in Mauritius?
Had a technical interview with the team manager as well as one of the technical support consultants about my knowledge on how to troubleshoot certain issues and how to work with different software
Viewing 1671 - 1680 interview questions
See Interview Questions for Similar Jobs
Customer Care AssociateSupport TechnicianTravel AgentInside Sales RepresentativeCall Center AgentDirector Customer ServiceClient Relations SpecialistSupport ManagerCustomer ManagerRetail AssociateClient Success RepClient Success RepresentativeCustomer Service RepOffice AssistantNetwork TechnicianOffice ClerkOffice AdminOffice ReceptionistNew Business Development Manager