Some of the question I can remember: 1. Challenges to work as a customer support? 2. Why want to be a Customer Support Representative? 3. What do you like the most in your previous role? 3. Tell me about yourself?
Customer Support Representative Interview Questions
2,437 customer support representative interview questions shared by candidates
What did you most enjoy learning about Square in your interview?
They asked me what position I would want in a team; creative, data, presenter, or leader. That part was fine but then they wanted example of when I was part of such a team. Went blank. Other question was how did I react to criticism regarding my customer service skills.
Name a time you received critism.
Name a time where you used a cross functional process.
Give me an example of you in a tough situation and how did you handle it?
Why do you want to work for square?
tell us about your hobbies, how you handle stress and ornery customers.
What is the specs of my current PC
They asked about our biggest adventure. I think this is very relative question, because the definition of adventure is varies from individual to individual.
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