How would you react/what would you do if you face an unresponsive client?
Customer Support Representative Interview Questions
2,436 customer support representative interview questions shared by candidates
basic questions about yourself and experience
How do you handle your stress when you faced unhappy customers
What you do when the customer is angry at the call?
Tell us about a time you ran into a problem and how you went about solving it.
I don't remember any particular questions; it happened in 2013, for fox's sake!
1. Had to talk about my work experience. 2. Several questions about me as a person, totally appreciated that.
What do you want to get out of working for Booker?
A client of yours needs a project completed by tomorrow but you know that based on your work load and other priorities for the day, you won't be able to complete their project in time. How do you explain to this client that you will not be able to meet their deadline?
What quality would you bring to the support team?
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