Gave me different scenarios with a customer on the phone and I gave examples of how I would handle the situation
Customer Support Representative Interview Questions
2,436 customer support representative interview questions shared by candidates
Answering S.T.A.R interview questions. Pretty much has something to do with behavior. And how you handled problems in your past.
Why Jane? (What made you apply to Jane? Why do you want to work for Jane?) How did you deal with a difficult customer and resolve the situation? Describe a time when you failed and what did you do? How have you improved processes in the past? Tell me a time where you didn’t know the answer to something and how were you able to work through it?
About working well with others and project completion rates
english and Essays on any current trending topics and some basic financial terminologies
What qualities do you look for in a manager?
How did you hear about Wix? Why Wix?
* Strengths and qualities * How I see myself in 5 years * why I want to work for them...
What did you do in Highschool?
Explain to someone how to use a ______ (writing prompt for customer service):
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