For Commonwealth they asked me of achievements and moments where I stood out in my previous work place. They also asked me what characteristics I thought were important to have. The list of characteristics included integrity and team work and others.
Asked about customers not paying.
Have you done any collections before? Have you done any VAT? What motivates you to join Agoda.
Why I was particularly interested in Zopa.
How would you handle a customer when they are rude and irate? Do I have any call center experience? Do I know about the HIPPA law?
How fast can you type
Basic interview questions, nothing really hard.
Que experiencia tienes en el área de finanzas
To give an example of outstanding customer service in any previous roles I had undertaken..
What is the strategy to increase the productivity of the agents and how the way to monitor
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