What do you think when you hear the term "front desk agent?"
Desk Support Interview Questions
21,053 desk support interview questions shared by candidates
What are your hobbies?
Long term goals
Tell me about a time you had a disgruntled customer and how you solved it while providing excellent customer service.
Experience
Why should we hire you?
Questions started with my knowledge of the business then started to ask questions specific to the role, around performance management, team management etc
Unrelated to the JD and more on theory.
how would you describe yourself
How you handle a difficult or upset customer?
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