How would you prioritize the following issues? A) An executive with a broken mouse; B) A secretary with a network connectivity issue; C) Plant worker who is completely down due to a non-working PC.
Desktop Support Technician Interviews
Desktop Support Technician Interview Questions
"When interviewing for a desktop help technician position, be prepared to showcase your technical knowledge of computers as well as your interpersonal communication skills. Employers are looking to hire those who can confidently fix problems and tranquilize irate customers at the same time. A college degree or certification may be necessary for various different positions."
650 desktop support technician interview questions shared by candidates
What does DHCP stand for and what does it do?
Are you able to get to work? What's your form of transportation.
what is the first thing you would check if someone is unable to connect to the internet
where do you see yourself in 5 years?
Would you be willing to take the position even know that there would not be a permanent position available after the contracted time.
It was all technical - nothing personal, nothing about me, my goals or aspirations. People here are truly treated as a commodity, to be bought and sold.
Basic Troubleshooting Questions.
What was the biggest risk you've taken and what were your options?
mostly question regarding experience
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