Skip to contentSkip to footer

Desktop Support Technician Interviews

Salaries
Interviews

Desktop Support Technician Interview Questions

"When interviewing for a desktop help technician position, be prepared to showcase your technical knowledge of computers as well as your interpersonal communication skills. Employers are looking to hire those who can confidently fix problems and tranquilize irate customers at the same time. A college degree or certification may be necessary for various different positions."

650 desktop support technician interview questions shared by candidates

A customer calls in saying that they cannot send an email. What are the first 3 questions you would ask to troubleshoot their issue? What is the command to view the MAC address on a Windows machine? A customer calls in saying that they cannot connect to the VPN. What are the first 3 questions you would ask to troubleshoot their issue? Why do you think you would be a good fit for this role?
avatar

Desktop Support Technician

Interviewed at Defense Health Agency

3.7★
May 13, 2022

A customer calls in saying that they cannot send an email. What are the first 3 questions you would ask to troubleshoot their issue? What is the command to view the MAC address on a Windows machine? A customer calls in saying that they cannot connect to the VPN. What are the first 3 questions you would ask to troubleshoot their issue? Why do you think you would be a good fit for this role?

Viewing 251 - 260 interview questions

Glassdoor has 650 interview questions and reports from Desktop support technician interviews. Prepare for your interview. Get hired. Love your job.