How would you tackle a hard problem you have no experience working on this before
Desktop Support Technician Interviews
Desktop Support Technician Interview Questions
"When interviewing for a desktop help technician position, be prepared to showcase your technical knowledge of computers as well as your interpersonal communication skills. Employers are looking to hire those who can confidently fix problems and tranquilize irate customers at the same time. A college degree or certification may be necessary for various different positions."
650 desktop support technician interview questions shared by candidates
Oddly, the toughest part of the interview for me was interacting with the managers. Many of them can be difficult to get a "read" on, and sometimes they're looking for contradictory things.
What is the first thing you would check if someone was unable to connect to WiFi?
What is the Plist on a Mac
why should we pick you over other candidates?
About Career Progression
Technical questions such as experience with end user support, basic AD and O365 questions
Why do you think you would be a good fit for this role?
Have I worked on Service Manager or ticketing system before?
Tell me a time where you made a mistake
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