They asked me to simulate a sales call. It went something like this: “Hello, I am Deborah and I am here to help you choose a new device, What do you do on your phone so that I can help you determine how much data storage you will need.” The interviewer then continued to role play and engage in more conversation.
What is my previous experience
Related questions have to do with "providing onsite field support, installations, as well as servicing and repairing complex systems and equipment."
Describe prior work experiences
They have more behavioral type questions like; What would you do if a customer yelled at you on the phone and there was not a supervisor around to assist?
The position requires you to track your own service calls and follow ups. Are you ok doing that?
How does your past experience make you fit for the job
Do you have any experience with SCCM?
long written test
If you had a boss who was difficult to work for; they were most always in a sour mood, they spoke to you in a condescending way and made you feel like they knew it all, how would you handle that?
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