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Field Technician Interview Questions
2,889 field technician interview questions shared by candidates
Experience in the mobility industry
-Whats your availability? -What brings you to H&R block -Are you in school/planning to attend? -Are you comfortable with setting up hardware/re-imaging/installing software updates/troubleshooting basic issues
They asked me to simulate a sales call. It went something like this: “Hello, I am Deborah and I am here to help you choose a new device, What do you do on your phone so that I can help you determine how much data storage you will need.” The interviewer then continued to role play and engage in more conversation.
What is my previous experience
The position requires you to track your own service calls and follow ups. Are you ok doing that?
They have more behavioral type questions like; What would you do if a customer yelled at you on the phone and there was not a supervisor around to assist?
Do you have any experience with SCCM?
Did I live locally to Liverpool.
How do you deal with a awkward customer
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