Flight Coordinator Interview Questions

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You have an irate passenger. The flight is running 2 hours late, and the destination is Miami where the customer is supposed to be leaving for a cruise; however the delay is going to make him miss the cruise. He is telling you that it is your fault. How do you handle this?
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Flight Attendant

Interviewed at United Airlines

3.8
Mar 21, 2016

You have an irate passenger. The flight is running 2 hours late, and the destination is Miami where the customer is supposed to be leaving for a cruise; however the delay is going to make him miss the cruise. He is telling you that it is your fault. How do you handle this?

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