If a item rings up at $19.99, and the guest says it was marked $17.99 on the shelf. What do you do?
Floor Interview Questions
7,419 floor interview questions shared by candidates
How do I deal with unruly or mean customers?
Basic questions. Time when you have had to multitask & how you got it done.
The most difficult question is some situational question. If you don't have any customer experience before, you have to prepare for it.
Tell me about a problem at work, and how did you handle it?
Nothing difficult really, just basic personal and situational questions
A woman comes up to you, looking for a specific pair of shoes. You don't work in shoes, and don't even know if they're in stock. You take her over to the shoes, and the size she wants aren't there. What do you do?
None. Standard questions in both the phone interview and in-person.
All questions were pretty easy and straightforward.
Tell me about yourself
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