How would you handle being in a stressful situation?
Front Desk Agent Interviews
Front Desk Agent Interview Questions
Hotels count on front desk agents to ensure their guests receive top-notch customer service from checkin to checkout. Employers are looking for candidates with expert people skills and conflict management abilities. Come ready to discuss any experience you have in the service industry and how you handle a variety of potential situations including solving issues brought up by irritated guests.
2,847 front desk agent interview questions shared by candidates
Why should we hire you
The interview was very casual.
Why do you want to work here
Did you do any research on us? What experience do you have that relates to the position you're applying for? How do you feel about cross-training? What is guest service to you? Where do you see yourself in five-ten years? What are your goals? Senario based questions.
Why do you want to work here
Are you a problem solver?
What is one of your weaknesses?
Xanterra was very specific about knowing exact availability dates up front in the interview process, which may be an issue for some applicants. Though understandable, this lack of flexibility was a deciding factor in my choice to decline the position.
Basic questions mostly about yourself
Viewing 1231 - 1240 interview questions
See Interview Questions for Similar Jobs
Front Office SupervisorGuest Service RepresentativeFront Desk ReceptionistFront Desk AssociateFront Desk ClerkHotel Front DeskNight AuditorFront Desk ManagerCorporate ConciergeFront Office ManagerFront Desk CoordinatorHotel ConciergeResident ConciergeGuest Service AgentPbx OperatorOffice Assistant Receptionist