How would you explain a bad sector to somebody who doesn't know anything about computers?
Geek Squad Agent Interview Questions
563 geek squad agent interview questions shared by candidates
They asked to hear about a time when I worked with a group that had a hostile or uncooperative member, and how I handled them.
How to deal with angry customers.
"tell us a little more about you, work experience, hobbies" all three interviews.
What would you do if a customer came in and said that a crack was there that was not there when the item left the store.
What would you do if a client asked you a question and didn't know the answer?
No really difficult questions. Anything to do with employees stealing is met with instant termination though. No chances. Those questions are meant to trip good-natured people up.
What was the hardest day of work you ever had?
How do you keep yourself up-to-date with technology?
Brush up on general technical support ... iOS / Windows / Mac / Android / Lumia / BB
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