(I worked as a tour guide for a while, so we were talking about customers) Which do you think is the special feature that you have that makes your client so satisfied with you? Have you ever done anything that went beyond the customers' expectations?
Tell us about your life and what brought you to apply for Marriott
Describe a time when you went out of your way to help a customer?
Q: Do you have any experience in the hospitality industry? Q: Tell me a little bit about yourself. Q: describe a time where you've dealt with a difficult customer and how you handled/fixed the situation.
Why do you think Marriott should hire you?
Describe a situation where you felt frustrated and how did you react?
How to handle a sticky situation What to do when this or that Has it ever happened, and what you did or wished could be done
Q- Do you Know about Marriott Bonvoy? Q- Why should we prefer your profile? Q- What will you do if a guest is complaining about the food quality?
What does hospitality mean to you ?
whats a challenge you had at your previous job?
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