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Help Desk Coordinator Interview Questions
3,160 help desk coordinator interview questions shared by candidates
Where do you see yourself in 5 years?
What is more important to you Quality, or Quantity?
If a manager and a regular worker were both experiencing an IT issue, who would you fix first?
Do you have experience with any ticketing system? Have you had any network experience? How do you handle a difficult situation?
Q: How have you handled a difficult customer in the past?
Q: How have you handled a situation where there was no way to help the customer to their satisfaction?
"Describe a time where you didn't know what to do, however, the person you where assisting needed immediate assistance. What did you do?"
The entire interview format consisted of "this job involves X... how do you feel about that?" I got the impression that I was the first person they ever interviewed for a position like this.
Why did you want to work at PDS?
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