How would you help an end user that had a black monitor screen?
Help Desk Support Interview Questions
3,950 help desk support interview questions shared by candidates
What ticketing system for incident reports was I familiar with
IT Questions
How do I keep up with technology?
If a user is unable to open Microsoft Outlook what would your troubleshooting steps be.
What was a challenge u encountered, how did u do move it?
Describe your recent experience in work or school and how it would apply to performing the job as Help Desk Technician. Point out your strengths and weaknesses and what areas I feel I am most skilled
Q: When are you available to start given an offer is made?
Tell me about a painful experience from your previous job AAnD how you overcame it.
On a scale from 1-10 where do you fall as a problem solver?
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