basic troubleshooting steps for the internet, easy process
Helpdesk Support Specialist Interview Questions
1,769 helpdesk support specialist interview questions shared by candidates
Tell me about yourself? Why do you want to work here? Tell us about your past work experiences? How do you prioritize tickets?
What does Integrity mean to you?
Main concern was when could I start
What is your impression of working with developers in an IT setting?
Walk me through your experience?
Do you have relevant experience.
There were no difficult wuestions; I was prepared for them all.
What are my weaknesses and strengths? Why do I want to move to Portugal, what do I like about it? Why do I speak so many languages? Are the languages I speak hard? A lot of questions about what I would do in this or that situation as a helpdesk agent, how i would resolve different problematic situations, etc.
They asked about Hardware, software, Mac, DL, Shared email, DNS and DHCP
Viewing 1211 - 1220 interview questions