Why do you want to work for Apple? What kind of experience do you have with resolving customer service issues? What type of technical experience do you have? *During Roleplay* A customer had their phone connected to a wireless speaker. Now, it will not connect. How would you resolve this situation? A customer is having trouble connecting their computer to the internet. How would you resolve this situation?
Why do you want to work for Apple?
General questions such as strengths and weaknesses. Go to your interviews with a couple of examples that highlight your proficiency in customer service.
What is a usb
what my salary expectations were.
Tell me about one time that you found and fixed your own computer's problem.
Roleplay: “I cracked my screen but I don’t have apple care and I am out of warranty window”
What are your strengths?
How do you deal with pressure in the workplace?
What are your motivations for starting this role?
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