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Home Advisor Interview Questions

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1,134 home advisor interview questions shared by candidates

There were role play questions that involved pretending to explain to someone how to send an email. Another question I was asked was what exactly happens when you send an email - how does it get from point A to point B. There were several technical questions which included explaining various parts of computers and phones and how they work. I was also asked about my interest in the company, my familiarity with apple products and how I handle angry customers.
avatar

Apple At Home Advisor

Interviewed at Apple

4.1★
Feb 10, 2015

There were role play questions that involved pretending to explain to someone how to send an email. Another question I was asked was what exactly happens when you send an email - how does it get from point A to point B. There were several technical questions which included explaining various parts of computers and phones and how they work. I was also asked about my interest in the company, my familiarity with apple products and how I handle angry customers.

What is a situation in which you have received or given excellent customer service, and what did that look like? Let's say you get a call and someone says "I can't connect to Wi-Fi. I've tried everything." What are three questions you would ask them and how? What do you foresee being your biggest weakness(es) with keeping an efficient and professional work environment from your home office location?
avatar

Apple At Home Advisor

Interviewed at Apple

4.1★
Feb 6, 2015

What is a situation in which you have received or given excellent customer service, and what did that look like? Let's say you get a call and someone says "I can't connect to Wi-Fi. I've tried everything." What are three questions you would ask them and how? What do you foresee being your biggest weakness(es) with keeping an efficient and professional work environment from your home office location?

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