Customer Success Manager applicants have rated the interview process at iCIMS with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 86% positive. To compare, the company-average is 76.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 24 days to get hired, when considering 14 user submitted interviews for this role. To compare, the hiring process at iCIMS overall takes an average of 30 days.
Common stages of the interview process at iCIMS as a Customer Success Manager according to 14 Glassdoor interviews include:
Phone interview: 22%
IQ intelligence test: 18%
Personality test: 15%
Drug test: 14%
Group panel interview: 14%
One on one interview: 9%
Background check: 3%
Presentation: 3%
Skills test: 2%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. The process took 2 weeks. I interviewed at iCIMS (New York, NY) in Mar 2019
Interview
I had a phone screen with the recruiter. I was then asked to take an online assessment and personality test. Then I came onsite for an in person interview, where I met with several people over the course of about 90 mins. The recruiter was very helpful and transparent throughout. Everything was very well organized. I always knew what to expect.
I applied online. The process took 2 months. I interviewed at iCIMS (London, England)
Interview
I had over 6 interviews including assessment only to receive a standard notification post interview. interviews were with 5 different stakeholders across the organisation. process was v long. no feedback and left a bitter taste in my mouth
I applied through an employee referral. The process took 1+ week. I interviewed at iCIMS (New York, NY) in Jul 2021
Interview
1st Round: Recruiter,
Ccat test and Personality Survey
2nd Round: Hiring Manager
3rd Round: PowerPoint and Team
The total process took less than 2 weeks, very profesional, very smooth! They even respond to follow up thank you emails!
I applied online. I interviewed at iCIMS in Dec 2020
Interview
I completed a phone screen that ensured I was a fit for the position for both experience and expected salary range. Then had a panel interview with potential supervisors. It was a pretty average interview. The managers I interviewed with were very friendly and the interview was more of a conversation and felt less like a traditional interview which helped me put my best foot forward I think.
Also once I worked with a great recruiter after my initial interview who kept in contact and walked me through the longer than normal turn around on next steps
Interview questions [1]
Question 1
How do you determine priorities and time management when responding to partners?