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      Customer Success Manager Interview

      Mar 15, 2017
      Anonymous Interview Candidate
      San Francisco, CA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at inPowered AI (San Francisco, CA) in Jan 2017

      Interview

      The interview process moved quickly but involved many separate rounds. After a brief phone interview, I was brought in for two in person interviews that were about 3 hours each. I also had to do a presentation demoing a SaaS product that I have previously sold. At the time, I felt that the interviews went well though after my experience I can now understand a lot of the negative reviews here on Glassdoor. Besides some of the negative points brought up here by former employees, what really put me off was that after taking up several hours of my time they neglected to even let me know whether they were moving forward with me or not (and I checked in two separate times in a 4 week period). This is not only rude but extremely unprofessional. I can't help but feel like I dodged a bullet here.

      Interview questions [1]

      Question 1

      Be prepared to talk in great length about any shorter stints on your resume.
      Answer question
      3

      inPowered AI interviews FAQs

      • Candidates applying for Customer Success Manager roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at inPowered AI overall takes an average of 11 days.
      • Common stages of the interview process at inPowered AI as a Customer Success Manager according to 1 Glassdoor interviews include:

        Background check:  33%

        Phone interview:  33%

        One on one interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Director(4) ;
        2. Sales(4) ;
        3. Software Engineer(2) .


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