You get 3 clients demanding immediate solutions by EOD, each facing enormous losses the longer they have to go without a solution. They've called within an hour of each other; one at 9, one at 10, one at 11. You're not familiar with any of the problems and the rest of the tech team is caught up with their own clients. What do you do?
Tell me about yourself? What your strength point? What is your weakness? Do you know what we do? tell me more about it.
Describe to me what Software System consists of on the whiteboard. What would you do if the client was unsatisfied with the solution and wanted to leave?
As part of the skills assessment one of the exercises required to analyze logs and figure out what went wrong.
background information in IT and experience.
Questions regarding ITIL, questions regarding tuning of SQL queries (indexes, query plans). Not the hardest questions, but ones has to be familiar with these subjects.
Technical exams has some tricky question related to client handling and interaction. Like , how can we deal with dissatisfied customer/client ? Questions related to MS office, documentation, verbal and written communication skills.
What is your experience on Windows?
What is your experience with networking?
What are your future goals and what do you want to achieve here?
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