Q: Tell me about a time you had to deal with a customer who was not very tech savvy
It Customer Service Interview Questions
1,521 it customer service interview questions shared by candidates
Basic Interview Questions. Nothing too complicated. The IT department is low on workers due to manager's poor attitude and lack of responsible leadership. They didn't seem to care to much about the interview questions.
HR Round- Introduction, Tell me about yourself, Technical Round - Related to the education as a fresher.
How will you remap a network printer?
Very simple and dot on ITIL process. 1. Service response time? 2. SLA 3. OLA 4. Also if you are unlucky like me to have the same interviewer be prepared for UBER ride question lol
Office 365 issues and network issues
basic behavioral questions and what I do for fun, not technical in any way.
Challenges you have met during your last job or daily life
Talk about you previous experience in IT field.
If I could describe a situation I have encountered whereby a problem meant there were multiple potential solutions, none of which were likely to be accepted by all stakeholders and how did I achieve a solution.
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