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It Customer Service Interview Questions
1,519 it customer service interview questions shared by candidates
What interests you more about working at this company?
Why are you interested in IT? Describe your background in IT. Why is delivering good customer experience important? Why are you interested in this position?
How would you deal with a user with a virus
Technical questions and examples previous work.
Most were standard interview questions, but there were a few scenario based questions such as, "A user calls in and is frustrated that they do not have internet on their laptop... how would you respond"
Why are you changing, skills - soft and hard skills etc...
Pourquoi je voulais travailler dans ce poste ?
Describe how you would motivate a service desk
e.g. what new or emerging technologies could be used by the university to modernise their IT?
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