This position is remote for the duration of the pandemic, but at some point you will need to work onsite. Is that acceptable? My response: Could I get the physical address or zip code of the place of work to see if that’s viable? Answer: Not at the present time.
An end user is having printer problems, can you walk me through the steps on how you would guide them to troubleshoot?
How would you face a difficult customer?
What kind of projects have you worked on?
When can you start this job?
Multiple monitors being used but one isn’t working. What do you do?
Talk us through your experience.
What's your availability look like?
They asked about the customer experience
What is difference between service request ansd Incident with examples.
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