Are you a team player?
It Help Desk Interview Questions
1,703 it help desk interview questions shared by candidates
What do you know about printers?
When would you use Excel and when would you use Access?
If you witness a fellow employee become irritated and argue with a customer, what should you do?
what do you do if you can't answer a question?
The request for references in a comprehensive and detailed manner; took me by surprise.
Where do you see yourself in 5 years time?
It was pretty normal for an IT Help Desk position. "How do you handle a frustrated customer?" For instance.
Recall the a time when you took a call and the customer was very angry, How did you handle the caller?
Are you available to work almost full time hours?
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