Process related question they asked
It Help Desk Interview Questions
1,703 it help desk interview questions shared by candidates
have you ever had a conflict with another co-worker and how did you resolve the issue?
Do you have any experience working in call center
Technical skills that one have
Math, analitical questions
Client specifically looked at the Compliance part where we will not be able to share data unless authorized. we had a mock discussion where I had to convince him on the compliance part and in a polite way.
How do you trouble shoot a printer?
It related . Communication related only
Try to explain on how to purchase an online flight ticket (guide the customer simulation)
What kind of environment would you like to work in?
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