It Help Desk Interview Questions

1,703 it help desk interview questions shared by candidates

Briefly go over your IT experience Do you have any experience with Network Monitoring Software or Tools? What made you decide to get into IT and what is your career path? What is DHCP? What is the Loopback Address? Do you have any certifications or are you pursuing any and what have you learned? How would you explain to someone with no technical background what DNS is? How would you quickly find the IP address and DNS server you're under?
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IT Help Desk Technician

Interviewed at Vensure Employer Solutions

2.9
Jul 15, 2021

Briefly go over your IT experience Do you have any experience with Network Monitoring Software or Tools? What made you decide to get into IT and what is your career path? What is DHCP? What is the Loopback Address? Do you have any certifications or are you pursuing any and what have you learned? How would you explain to someone with no technical background what DNS is? How would you quickly find the IP address and DNS server you're under?

They asked for a brief self-introduction, details about my past experience, especially any work with Excel, and a few behavioral questions like how I handle stressful situations or resolve technical issues under pressure.
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IT Service Desk Analyst Co-op

Interviewed at IKO Industries

3.8
Jul 12, 2025

They asked for a brief self-introduction, details about my past experience, especially any work with Excel, and a few behavioral questions like how I handle stressful situations or resolve technical issues under pressure.

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