The written test was extremely difficult, as it is a very undefined task.
It Helpdesk Analyst Interview Questions
6,565 it helpdesk analyst interview questions shared by candidates
What is SMTP? What is POP3? What was the most challenging task I accomplished in my previous job?
HireVue behavioral: why did you choose Gallo, how would you approach this hypothetical problem, tell me about a time when you demonstrated leadership, etc. HireVue coding: one Pandas question and one SQL question. Synchronous interview: mostly explaining your experience and what you got from them, kinda casual and very nice interviewer, felt almost like a chat more than an interview.
Why Molina?
Tell me about a time when a project didn’t go as well as you’d hoped. What would you have done differently?
Describe a time you dealt with an angry customer.
What would you say are your strengths/weaknesses?
Does your gender dysphoria affect job performance. Yes he really asked that.
Tell about yourself, What are your day to day activities in current project, do you have coding experience
They asked me about my experience, and some questions about general IT knowledge. Mostly how to provide T1 support, but formated to don't think it's gonna be over the phone
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