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It Service Desk Interview Questions
1,701 it service desk interview questions shared by candidates
Tell me about your previous experience
On the scale of 1 to 10 how much would a professor at your university rate you?
What is a typical business-as-usual day like at my current place of work?
What operating systems are you familiar with?
- Do you know how to use AD - How do you troubleshoot an issue in O365 - Explain a situation where you have caused an issue and how did you resolve it - How do you troubleshoot an issue in Outlook - There is a really frustrated person on the line having an issue that has been going on for days and no one else has helped him/her, how will you treat that person with the white glove (excellent customer service)
The call queue is very fast paced and can be stressful at times, how do you handle stress?
P: considerarías un traslado a otro pais?
They asked a lot about certain stress scenarios I had at my current job
Past job experience and how it relates to their current open position
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