Real life scenarios, it was really good prepared.
It Support Engineer Interview Questions
3,349 it support engineer interview questions shared by candidates
I was given a situation about a problem occurring in one of five separate places in the pipeline. Had to determine the issue with the least amount of questions.
If you were to Purge a document and you knew it would effect different departments what decision would you make if it had to be done now?
What is an Active directory
What is the name of the most recently released version of Mac OS X. Can you name a number of earlier versions?
Explain the differences between a router, a hub and a switch.
Give a specific scenario on when I've applied one of the leadership principles?
can you do shifting work as we operate 24 hours
IT Technology procedures, support scenarios, ITIL awareness, BAU SLA management
what you gonna do with angry customer in the middle of the night if you have crashed down server at no technical solution available immediately ( you have to escalate case to tier 2 / level 2 )
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