What is your strength and weaknesses?
It Support Technician Interview Questions
2,434 it support technician interview questions shared by candidates
Line of code to view ip addresses
How you will manage diaster recovery through VEEAM?
Tell me about your education and the courses you have taken
how much are we to pay you
Basic IT related Questions, nothing out of the ordinary
• Analyzed past tickets for pattern recognition to identify and eliminate systematic issues and duplicate work. Increased customer satisfaction by implementing hard fixes on repeat issues. Reduced MTTR (Mean Time to Repair) and improved tickets’ NCT (Next Check Time). • Resolved ticket inconsistencies for an accurate accounting of network outages and a correct?determination of SLA accountability, avoiding millions in potential penalties?
No difficult questions. All standard common sense questions
how to deal with difficult customers
How have you gone above and beyond for a customer?
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