OSI model, VLAN, bluescreen of death, change directory for linux, how to reboot a linux machine, basic networking ports, switches and routers, connecting printer to a system customer obessesion questions
It Tech Support Interview Questions
6,811 it tech support interview questions shared by candidates
The first technical was basic network fundamentals like DNS, DHCP, VPN,IP Address, OSI layer, UDP & TCP, some windows OS question and System administration question.
1. Please tell us about the most difficult experience you have ever experienced. 2. Have you ever failed to fulfill a customer's request, what was the reason? 3. Have you ever had a disagreement with your manager and how did you resolve the issue? 4. Was there a Manager you respected? "Why did you respect that person?" 5. A failure occurred in which the screen of the customer's PC became black. On the premise that I received a call from a customer, I did a role-play test on how to deal with a customer.
What is spanning tree protocol?
What are the advantages of TCP as opposed to UDP? Vice-versa?
A name and C-Name records
How did I get end up the career I found myself in.
What do you think of our website.
What tools can you use to check performance data on a PC, including in the control panel?
Is it acceptable to not come into work for any reason at all without several weeks notice? (with a stern look)
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