Q: How would you troubleshoot a customer who is having intermittent connection issues?
It Tech Support Interview Questions
6,820 it tech support interview questions shared by candidates
What is the internet?
What remote application that you used before?
What experience do you have with customers
They asked questions to determine my familiarity with the systems we'd be working on, and several culture based questions to make sure I'd be a good fit.
¿Sabes algo de redes?
How do I recognise success?
Provide an example of a time where you were handling a stressful situation and how it was handled
How do you prioritize tickets when an emergency occurs?
talk about your current company and current role
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