Describe a project that ran into problems and how you handled it.
It Technical Support Specialist Interview Questions
1,496 it technical support specialist interview questions shared by candidates
Describe what makes you passionate about IT
They asked me about times in my career I had to solve a problem that was extremely high priority and what I did to solve that problem/help my team solve that problem.
Why are you leaving your current employer? Where do you see yourself in 3-4 years? On a scale of 1-5; how would you rate yourself with knowledge on Mac, Windows, Linux Tell me about yourself and your work background
Scenario based troubleshooting, general concepts?
tell me about a situation where you have faced critical issue?
What is DHCP? How it works ?
- Tell me about yourself. - What did you do in your last role? - Where do you see yourself in 5 years? - Why do you want to work here? - If you could be anything else, what would you want to be? - How can your coworkers describe you? Technical Questions: - How do you solve a networking issue? - What is DHCP? - What is DNS? - How do you document issues? - What are the ways to quit out of an application (Mac, Windows) - What is another way to retrieve a forgotten Mac password? - What do you do when your computer start to act slow? - What happens when your printer isn't working?
Past experiences, including some ITIL fundamentals.
Are you flexible as far as scheduling and start times?
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