- What does respect mean to you? - What does good customer service look like? - Can you think of an example of excellent customer service that you’ve experienced? - Why is personal appearance important at McDonalds (NB: McDonalds want men to be clean shaven!). - Why is it important to enjoy your work or workplace? What affect will that have on you and others? - How can you communicate that you are happy to see a customer or happy to serve them? - What is your greatest achievement to date? What are you most proud of accomplishing? - Who is your role model or idol? Who do you look up to? - Describe yourself in three words! - If a member of the public entered the restaurant and was abusive or aggressive, how would you deal with that? - Which days and hours are you seeking to work? Would you work flexibly?
