I was asked how I would embed myself into a user base that may not perceive they need or want support. I was asked to not provide a theoretical answer but, to talk about specific situations in which I have had to find a way to get a user community to interact with me when that may not be their first priority.
Manager Customer Success Interview Questions
17,520 manager customer success interview questions shared by candidates
Great starting until he asked me the same question 4 times about why I wanted to switch jobs
Tell me about your previous experience.
What do you know about Oktopost?
Q : Quel serait une journée type en tant que CSM pour vous ? Quelles seraient vos missions ?
Why AppsFlyer?
I forgot
As an older person, are you sure you are going to be OK working with younger people who may not understand your cultural references? For real - they asked me this.
What can I do to improve the collaboration between the company and its customers?
They asked about my experience with databases. It was pretty straight forward.
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