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1. What kind of cash handling experience do you have? 2. Which would you adhere first: customer service or company policy? 3. Name a situation where a customer gave you a hard time. What steps do you take to destress from a situation? 4. What do you know about Navy Federal? 5. Explain the services we (NFCU) offer. 6. Describe previous work and why those skills would transfer to the position were asked for?
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Member Service Representative

Interviewed at Navy Federal Credit Union

3.6★
Nov 25, 2015

1. What kind of cash handling experience do you have? 2. Which would you adhere first: customer service or company policy? 3. Name a situation where a customer gave you a hard time. What steps do you take to destress from a situation? 4. What do you know about Navy Federal? 5. Explain the services we (NFCU) offer. 6. Describe previous work and why those skills would transfer to the position were asked for?

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