I was given a range of competency test questions, personality test questions and background and employment history. About 24 questions in total. If you were successful the candidate would then be invited back to work for a day to train up then if all goes well the candidate would start their new job on the following Monday.
What made you choose Apple? (really)
Would I be able to handle the work load?
How would you handle a situation with an unsatisfied customer?
They asked me how I felt about doing physical work.
Something about how to deal with a difficult coworker?
What skills make you qualified for this position?
What does customer service mean to you?
What does customer service mean to you?
What is most important for a customers experience?
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